Whether AI voice agent calls are recorded, how calls recorded are stored and used, and the consent rules that apply.
Yes. AI voice agent calls recorded are captured with a clear disclosure at the start of the call and stored securely. The calls recorded are transcribed, logged to your CRM, and used to improve routing — with consent handled per applicable rules.
Recording is standard for quality and training, but it must be disclosed. Here is how calls recorded by an AI voice agent are handled.
Every call opens with a recording disclosure. The calls recorded are encrypted, transcribed, and attached to the lead in your CRM. Consent follows the FCC framework and state law.
Callers hear a disclosure before anything is captured. Related: HIPAA and SOC 2.
Yes. A disclosure plays at the start, so calls recorded always follow consent rules.
In encrypted, access-controlled storage, with retention set to your policy.
Book an activation call and review how calls are recorded, disclosed, and stored.
