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Frequently asked questions

Everything you need to know about ijadi's AI voice employees: pricing, setup, compliance, and how it all works. Search or browse by topic.

Popular
43 questions

Popular Questions

What is the difference between an AI receptionist and an IVR?

An IVR routes menus and makes callers press buttons; an AI receptionist understands natural speech and takes action — booking, qualifying, and transferring. Read the full answer →

How fast can AI call a new lead back?

In under 60 seconds, any hour. The moment a form is submitted or a call is missed, the AI voice agent dials back while intent is still hot. Read the full answer →

Can AI answer phone calls for my business?

Yes. AI voice agents answer your calls in a natural voice, understand what callers want, and take action — booking jobs, qualifying leads, and transferring urgent calls — 24/7 on your existing number. Read the full answer →

Is an AI receptionist worth it for a small business?

For most, yes. At a flat rate from $349/mo it typically pays for itself with a single recovered job, and it answers nights and weekends a receptionist cannot. Read the full answer →

Can AI calling agents book appointments?

Yes. They read your live calendar during the call and book, confirm, or reschedule the appointment before the caller hangs up, then sync it to your CRM. Read the full answer →

Is AI outbound calling legal?

Yes, when it follows the same consent, Do-Not-Call, and disclosure rules as any outbound call under the TCPA and FTC rules. This is general information, not legal advice. Read the full answer →

Do AI phone agents actually sound human?

Mostly, yes. The best agents use natural voices and reply in under a second, so many callers do not notice — though a careful listener sometimes can. Read the full answer →

Can AI handle insurance claims calls (FNOL)?

Yes. AI can take first notice of loss 24/7, capture complete details, verify basic coverage, and route the claim, while licensed adjusters keep coverage and settlement decisions. Read the full answer →

What happens when an AI agent cannot answer a caller?

It does not guess. It warm-transfers to a human, captures a callback, or takes a detailed message, so the caller always leaves with a clear next step. Read the full answer →

How much can an HVAC company save with an AI receptionist?

Most shops save thousands a month in staffing plus far more in recovered missed-call revenue — often covering the flat fee with a single recovered job. Read the full answer →

Can AI calling agents integrate with my CRM?

Yes. They log calls and push leads and bookings into ServiceTitan, Housecall Pro, Jobber, HubSpot, JobNimbus, AccuLynx, and more via API or Zapier. Read the full answer →

Are AI voice agents HIPAA and SOC 2 compliant?

They can be with the right provider — encryption, access controls, a signed BAA, and audits. Compliance depends on the vendor and setup, not the AI itself. Read the full answer →

Getting Started

What is ijadi?

ijadi provides AI voice employees for service businesses such as insurance agencies, HVAC companies, and roofing contractors. They call, qualify, and follow up with your leads around the clock so your team can focus on closing.

How quickly can I get started?

Setup begins on day one. Once you activate, we configure your AI voice employee to your scripts, leads, and calendar so you can be live within days.

Do I need to hire, train, or manage anyone?

No. There is no recruiting, training, or management overhead. Your AI voice employee works 24/7 on its own.

How It Works

What does an AI voice employee actually do?

It makes outbound calls at scale (5,000+ per day), holds natural real-time conversations, qualifies leads, books appointments on your calendar, transfers hot prospects live to your team, and runs automated follow-ups 24/7.

Will it sound robotic?

No. Conversations are natural and real-time, and your voice employee can use custom scripts and a cloned voice so it sounds like your brand.

Does it book directly onto my calendar?

Yes. ijadi books appointments straight onto your calendar and captures every qualified conversation so nothing slips through the cracks.

Pricing & Billing

How much does ijadi cost?

ijadi Connect is $349/month and ijadi Workspace is $699/month, with a one-time Founding Partner option available. See the pricing page for full details.

How do I choose between Connect and Workspace?

Connect is the entry plan at $349/month. Workspace at $699/month adds the complete voice-employee capability set. If you are not sure which fits, book a call and we will recommend the right plan.

What is included in each plan?

Workspace includes the full capability set: outbound calling at scale, lead qualification, appointment booking, live transfers, 24/7 follow-up, custom scripts, and a cloned voice. Compare both plans side by side on the pricing page.

Compliance & Data

Is ijadi TCPA compliant?

Yes. ijadi is built to be TCPA and FCC 24-17 compliant.

Is my data secure?

Yes. Your data is handled securely. See our Legal Hub for privacy, acceptable use, sub-processors, and DPA/BAA details.

Support

How do I get support?

Email [email protected] and our team will help you out.

Can I talk to a human before I buy?

Absolutely. Book your activation call or call (361) 320-3648 and we will walk you through everything.

Insurance

Can AI qualify insurance leads on the phone?

Yes. An AI voice agent scores every inbound caller by coverage, property, and timeline, then warm-transfers high-intent insurance leads to a licensed producer. Read the full answer →

Is AI calling TCPA compliant for insurance?

It can be. Compliance comes from capturing consent, scrubbing the DNC registry, and disclosing recording — the AI enforces all three on every call. Read the full answer →

Can AI capture FNOL for insurance claims?

Yes. AI captures a complete first notice of loss 24/7 — date, location, damage, and photos — verifies coverage, and routes the claim to your adjusters. Read the full answer →

Can AI answer insurance calls after hours?

Yes. It answers nights, weekends, and holidays — quoting, booking, and taking FNOL — and escalates true emergencies to your on-call team. Read the full answer →

Does an AI voice agent integrate with my insurance CRM?

Yes. Calls, transcripts, qualified leads, and FNOL records sync automatically into AMS or CRM systems like Applied Epic, AMS360, HubSpot, and Salesforce. Read the full answer →

Can AI handle Medicare and final expense calls compliantly?

Yes — with consent capture, DNC scrubbing, disclosure, and CMS-aware scripts. AI screens and schedules; a licensed agent handles the enrollment. Read the full answer →

Do AI voice agents replace insurance agents?

No. They handle intake, qualification, and scheduling, then warm-transfer licensed conversations to a human, so producers spend their time binding. Read the full answer →

How does AI protect insurance policyholder data?

With encryption in transit and at rest, access controls, recording disclosure, and SOC 2 and HIPAA-aware handling across every call and integration. Read the full answer →

Use Cases

Can AI answer calls on my existing number?

Yes. AI answers on your existing number using simple call forwarding — no new number, no porting, and no downtime. Read the full answer →

How much do missed calls cost my business?

More than most owners think — most callers never call back. Multiply missed calls by close rate and average job value to size it. Read the full answer →

Can AI book appointments on my calendar?

Yes. AI reads live availability, books the caller into an open slot, confirms by text, and reschedules automatically, 24/7. Read the full answer →

Can AI reduce appointment no-shows?

Yes. Automated reminder calls and texts confirm, remind, and offer easy rescheduling so fewer slots go to waste. Read the full answer →

Does AI transfer calls to a human?

Yes. It warm-transfers urgent or complex calls to the right person with full context, so nothing important is dropped. Read the full answer →

How long does AI voice agent setup take?

Days, not months. Most businesses go live within a week — no hardware, on your existing number. Read the full answer →

Can AI answer calls in Spanish?

Yes. AI answers in Spanish and English, switching languages naturally so bilingual callers are captured, not lost. Read the full answer →

Does AI work with my CRM and scheduling software?

Yes. It logs calls, syncs qualified leads, and books appointments automatically — usually with native integrations or Zapier, no code. Read the full answer →

Are AI voice agent calls recorded?

Yes, with a clear disclosure at the start. Recordings are encrypted, transcribed, and logged to your CRM. Read the full answer →

Can I keep my phone number with AI?

Yes. AI answers via call forwarding, so your number, carrier, and caller ID stay exactly the same. No porting needed. Read the full answer →

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